The ongoing gentrification of downtown Toronto has been pushing further outwards from downtown, encouraging rapid development. It has become a trendy neighbourhood for young professionals and artists pushing farther west to less established areas, while still remaining a short walk or streetcar ride from the core. Formerly a heavy industrial area, many old factories have been repurposed as lofts while others have become restaurants, gyms, furniture stores, and galleries.
Multi-Tenant Commercial and Condo Space in the Niagara Neighbourhood of Toronto.
177 East Liberty Street
Niagara Neighborhood, Toronto
During the initial site assessment, we discovered that the building had not one, but two existing roof layers beneath the surface. This hidden issue, often a cost-saving measure by previous owners, complicated the planning process as it required additional evaluation and adjustments to our installation strategy.
Upon cutting open the roof membrane, we identified moisture trapped between the two roof layers. This discovery posed a significant risk, as it could lead to leaks and further damage if not addressed properly. The lack of a service history for the building added to the uncertainty surrounding the roof’s condition.
The installation was coordinated through an HVAC contractor rather than directly with the building owner, which created a communication gap. This made it challenging to relay critical findings about the roof’s condition and to determine the appropriate next steps.
Creating a new roof opening raised concerns about potential moisture infiltration into the premises. Although the existing moisture was the underlying issue, there was a risk that the building owner could perceive any future leaks as our responsibility, complicating accountability and liability.
To address the challenges encountered during the roof vent installation, our team implemented a series of strategic solutions aimed at mitigating risks and ensuring a high-quality outcome. By prioritizing transparent communication, conducting thorough assessments, and documenting all findings, we not only navigated the complexities of the project but also reinforced our commitment to delivering exceptional service. These proactive measures allowed us to effectively address the issues at hand while maintaining the trust and satisfaction of our stakeholders.
When working on roof projects, unforeseen circumstances can arise. In this case, a problem arose because we were working for the mechanical contractor hired by a tenant, and not for the landlord directly, so we had no direct connection to the party responsible for roof maintenance.
How can you prevent a situation like the one here? There are several options. First, when preparing a quote on a small roofing installation, such as a single vent penetration or replacement, specifically state that the roofer will not be expected to supply resources to pre-inspect the roof before arrival. Second, the roofer might offer to perform a roof inspection and document the problems, creating an opportunity for additional business.
As valuable as a clear contract is, it is especially important to select a roofer that provides transparency, strong communication skills, and a knowledgeable team. If you’re looking for a trusted roofing partner in Toronto, Ontario, contact Elite Roofing here. We’re available 24/7 to answer all of your roofing questions. That’s the Elite Advantage.